Troubleshooting for Kidlogger for Windows

A. What can I do, if a function does not working?

B. What can I do, if audio records is impossible to hear?

C. I can not see the name of desired user on main window of Kidlogger. There are Active Directory users in my system.

D. Kidlogger application doesn't record the keystrokes or shows it wrong.

E. Kidlogger does not allow me to change the settings.


A. What can I do, if a function does not working?

  • Verify please in Kidlogger Options, if this feature is switched on or not. Configure the settings, you need. Then you need to restart the application. On Windows Vista, Windows 7 and Windows 8 you need to run this application as administrator. (Right click on the icon - > Run as administrator).

B. What can I do, if audio records is impossible to hear?

  • Probably, too high threshold for your microphone was installed. Launch please Kidlogger application, Options, Sound recorder. Put the slider in extreme left position, select your microphone and make a test of sound recording.

C. I can not see the name of desired user on main window of Kidlogger. There are Active Directory users in my system.

  • Open please the Options of Kidlogger application. On tab General check the option “Log any user on this PC“.

D. Kidlogger application doesn't record the keystrokes or shows it wrong.

  • Open please Program files\Kidlogger\ folder. There must be kidlog.dll file. It can be erased or blocked by some antivirus programs. If so, You need to reinstall kidlogger application and add it to the list of exception of your AV program.
  • Kidlogger application shows all the symbols, a user insert from his keyboard, and even those, that user have inserted by a mistake, and will erase in future. Because of kidlogger uses the clipboard of keyboard, it can not find out, where one line is finishing and begins a new one. So, sometimes two lines are connected together. But we continue to improve the application, and, hope, soon will be possible to separate the different sentences.
  • Kidlogger does not record all the clipboard, but only first 50 symbols.

E. Kidlogger does not allow me to change the settings.

  • To make changes in Kidlogger' options, run it please, as administrator. (Right click on it's icon > Run as administrator.)