How to send a troubleshooting log

  • If you experience any difficulties regarding the application, please send us a Troubleshooting report. It will help us better understand the technical issue.
    Launch the KidLogger PRO on the target phone. In the application main window, press the menu button (similar to all Android devices).
  • Tap on Menu / Troubleshoot as it is shown on the screenshot and then Send the Bug report. Use GMAIL and write your e-mail address in the beginning of the text of the report. The letter will be sent to our support service.
  • You can also copy the log file onto the SD card and copy it then to the computer.