If on Android phone are several user accounts

Sometimes multiple user profiles are created on the phone, one for the parent and one or two for the children.
In this case
1. Play Protect must be disabled in the administrative account.
2. KidLogger PRO should be installed separately in each account. If you don't want to track an administrative account, just don't connect Kidlogger PRO to the server in this account.
3. It is important that all permissions were enabled in the administrative account. Enabling the permissions in the child account is not enough.