Troubleshooting for Kidlogger for MAC OS:

A. What can I do, if a function does not working?

Verify please in Kidlogger Options, if this feature is switched on or not. All the settings are on the server on the Settings page. Switch on the options, you need. Then you need to restart the computer.

B. What to do if Kidlogger doesn't track keystrokes?

Open System Preferences, Security and privacy, Privacy, Accessibility. Unlock the settings and check KidLogger application on.

C. What to do if Kidlogger doesn't make screenshots?

Login target user account, and open System Preferences, Security and privacy, Privacy, Screen Recording. Unlock the settings and tick the KidLogger application.

D. Kidlogger doesn't monitor the second user?

Launch Finder application, find Kidlogger in the list of installed applications. Make a right-click on its icon, select Show package contents. Open Contents folder, Resources, select Logs folder.
Make a right-click on it and select Get Info.
Expand the group Sharing & Permissions, clicking on the triangle. Install the privilege Read & write for all the users.